Through many years of experience working with clients across many industries, Multimix® has gained extensive knowledge in mixing processes and known for helping customers to cut down the mixing process times, to solve their mixing problems in order to produce best quality products across many industry applications.
We now have an FAQ list that we hope will help you
answer some of the more common ones.
1. Where and how can I buy Multimix machines?
We export machines worldwide from our headquarter based in Kuala Lumpur, Malaysia. Kindly contact us to find out your nearest dealers/distributors.
2. Are Multimix machines available for loan or trial prior purchase?
Yes, depends on the model availability and your process requirements, we can tailor make an attractive loan package or arrange a trial mixing at our factory.
3. How do I make sure Multimix machines will produce the desired results of my end product?
We have a wide range of existing laboratory and process mixers for trial testing as well as rental package which can be tailored made as per client’s application needs and loan period.
For our local customers, we always offer the option to do trial mixing/FAT as well as including commissioning after delivery so they can be rest assured that the mixers will work as expected.
It is also normal for overseas customers to send us their raw materials during consultation phase to gain confidence as well as to discuss their process requirements to ensure the mixers ordered shall satisfy their requirements. Last but not least, we provide FAT and validation documentation for every project to ensure our mixers quality.
4. Why should I use a Multimix high shear mixer?
More often than not, customers do not realise the time and consequently cost savings by using an effective and efficient high shear mixer compared to conventional agitators or poorly made high shear mixer which lead to long production time.
5. There are too many bubbles in my end product, what should I do?
High shearing action while effective in producing stable emulsion may sometimes produces bubbles as side product at the end of mixing. This is where Multimix DSM vacuum high shear mixer comes into rescue where the entire mixing can be done under vacuum condition thus minimizing deaeration at the end.